SHIPPING
All orders are shipped within 3 business days from the date you place your order. As soon as your item(s) have shipped, we'll send you a Shipment Notification email that includes your tracking number.
Within New Zealand- $10 / Free shipping on orders of $200 or more.
Australia- $15 / Free shipping on order of $250 or more.
International- $40
RETURNS & EXCHANGES
Shop EPISODE-vintage line
- No exchanges and returns for any items purchased in EPISODE-vintage line, therefore, please choose carefully.
Shop VINCENTIMENTA COLLECTION
- Item(s) must be in perfect condition, unworn with swing tags attached.
- Any discounted items cannot be returned or exchanged.
- All returns/exchanges must be informed within 48 hours of the garment arriving via email. vincentimenta@gmail.com
- All returns /exchanges must be made within 14 days of the purchase.
- Please place your item in the original VINCENTIMENTA packaging and seal the parcel.
* ADDRESS TO RETURN - 20 Gore street, Auckland CBD, New Zealand 1010
- Any return delivery fees are at the customers expense unless the return is made
- Refunds can take up to 14 days to be processed after the cancellation of the order.
* Currently we do not offer returns or exchanges for international purchases in all shops.